About Deloitte

Deloitte is one of the world’s largest and most diversified professional services organisations, providing assurance & advisory, tax, management consulting, and risk advisory and financial advisory services through more than 411,000 professionals in more than 150 countries. Our organisation includes a unique portfolio of competencies integrated in one industry-leading organisation. Deloitte Touche Tohmatsu India LLP (DTTI LLP) is a member firm in India that provides non-audit consulting services. Our experienced professionals deliver seamless, consistent services wherever our clients operate.

In India, Deloitte is recognised as one of the country’s top professional services firms, with over 17000 professional staff. Our professionals are proficient at delivering the right combination of local insight and international expertise to our clientele drawn from across industry segments.

Deloitte is spread across 12 cities namely – Ahmedabad, Bengaluru, Chennai, Coimbatore, Goa, New Delhi, Hyderabad, Jamshedpur, Kochi, Kolkata, Mumbai, and Pune.

Deloitte is well-equipped to deliver solutions to the complex challenges faced by organisations across the public and private sectors. Being one of the largest professional services organisations, our edge lies in our ability to draw upon a well-equipped global network and teaming this with customised services at a local office.

Summary

The Client Account Manager is responsible for driving the account strategy for the key accounts of the firm, with the client partners and business teams. The responsibilities will include deriving and monitoring financial projections, identify and promote suite of profitable services, insights on the client and industry/sector, facilitate relationships across teams, analysis and reporting, maintaining client data and overall project management.

Job Description Account Management Job responsibilities:

- Develop an account strategy in consultation with the firms leadership which would factor in our clients areas of focus, strategy and future plans and related offerings/solutions at Deloitte

- Derive the financial plan for the year by business and monitor the progress through the period.

- Stay up to date with the latest happenings at the client origination, the industry/sector in which they operate and the regulatory environment.

- Create client insight books for the account team that covers strategic information about the client, financials, M&A, future plans etc. by leveraging the firms research tools/portal.

- Facilitate relationship building at the Clients by mapping the client leadership organization to Deloitte practitioners, tracking executive changes and meetings.

- Analyze and report the account performance including revenue, profitability, sales pipeline and industry/sector contribution.

- Facilitate multi-disciplinary labs with a view to bring together cross-business account teams and agree on the areas of focus and approach for the client account.

- Facilitate knowledge sharing sessions by way of a certification program for practitioners and sharing insights and leading practices across the accounts/industry

- Support marketing campaigns and eminence activities for the clients and Industry/sector.

- Project manage the entire program by following through on the actions on each account within the defined timeline, and work with a wide range of cross-functional teams

- Working across different Geography’s and partners firms in the AP region

Location- Delhi, Bangalore, Mumbai

Requirements

• Experience in managing internal sales enablement activities to ensure consistent approach to marketplace across geographies and industry groups

• Experience and focus on working in 1/2 Industry segments

• Advanced verbal and written communication skills

• Advanced excel, reporting and analytical skills

• Understanding of professional services and offerings

• Understanding of the industry in which Deloitte and its Clients operate

• Building relationships with key executives to generate, develop and pursue leads and help the account team close sales

• Assisting practitioners with qualifying and winning opportunities

• Team management and grooming abilities

Qualifications & Experience

6+ years of experience in a similar profile with a reputed firm MBA, or other equivalent post degree qualification

Deloitte

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