The Accounts Receivable Specialist is responsible for monitoring the accounts and status of the company’s credit customers. Key responsibilities include: contacting customers and inquiring about past due payments, documenting credit terms, transferring sales records and posting payments and assisting customers/sales team with invoice related questions/discrepancies.
Duties/Responsibilities
- Process payments in a timely and accurate manner
- Conduct weekly meetings with supervisor to review any issues and delinquent accounts and discuss course of action
- Consistently update Supervisor with past due balances
- Place account on hold when necessary
- Make timely collection calls, and coordinate with supervisor to create collection plans to keep customers accountable for open balances
- Investigate clipped bills by reviewing pick tickets or escalating to inventory control when necessary
- Maintain notes on each account in order to keep parties informed on the status of open balances and communicate information to sales team
- Work directly with Sales Manager and sales team to alleviate customer issues and determine the appropriate course of action
- Communicate with customers to resolve outstanding issues/missed payments in a courteous and respectful manner
- Clearly communicate status of account while maintaining a positive working relationship.
- Continuously follow up with outstanding balances and clips
- Enter new customers and/or update customer information in Produce Pro as assigned by Supervisor
- Review and respond to credit reference requests in a timely and professional manner
- Review internal/external emails and respond quickly and professionally
- Assist other members of the accounting group with duties when necessary
- Perform other duties as assigned
Qualifications/Requirements
- Strong communications and negotiation skills
- Good organizational skills and ability to follow up and follow through on all pending payments
Schedule
Hybrid schedule: Work two days per week at our main office in The Bronx and three days at our New Jersey locations.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Application Question(s):
- Are you able to commute to our offices in Burlington, NJ, and East Rutherford, NJ, for the three days that are not based at our Bronx office?
Ability to Commute:
- Bronx, NY 10474 (Required)
Ability to Relocate:
- Bronx, NY 10474: Relocate before starting work (Required)
Willingness to travel:
Work Location: Hybrid remote in Bronx, NY 10474
