JOB REQUIREMENTS: 1. Accept and accurately and efficiently process and
record payments. This includes payments to utility billing system; tax,
community development and municipal court systems; parking permit, key
card and ticket systems; business license systems; and other financial
systems. Process daily electronically collected payments through the
Automated Clearing House. 2. Create invoices and renewals for licenses.
Provide customer service to utility customers, including making
changes to customer accounts and scheduling utility maintenance
appointments. 4. Count currency, coin and checks in cash drawer at end
of day, reconcile to various subsystems, prepare deposit slip and bank
deposit. Identify and rectify balancing errors. 5. Promote and advise on
a number of city services. Attempt to resolve customer issues and
problems. 6. Perform specialized tasks such as maintaining the City
Store, maintaining and reconciling petty cash, travel reimbursement and
advances and assorted transit passes. Post tax payments accepted by the
bank. Performing department accounts payable duties and processing
refund requests. 7. Issues licenses and permits to qualified applicants;
obtain necessary information; review applications for completeness;
determine applicant eligibility; record data; advise applicants on rules
and regulations; collect fee. 8. Support a complex state-wide voter
system by: creating and updating voter registration records, creating
absentee ballot voter records, issuing absentee ballots, reconciling
ballots to the voter system, updating voter records, assisting voters on
polling locations and election details, preparing supplies for polling
locations, recording post-election voter transactions, reconciling poll
book counts to state wide system and identifying and rectifying
variances. 9. Act as department and citywide receptionist, including
answering the telephone, maintaining meeting calendar postings within
the City Hall building, and processing mail for all city departments.
Provide callers with general information and specific information
regarding the work of the department and a variety of city services in a
clear and concise manner. 10. Maintain office supply inventory for the
Finance Department, including ordering new supplies as needed. 11. May
attend meetings, keep minutes, transcribe minutes for approval by
supervisor. 12. Perform all work involved in maintaining moderately
complex administrative procedures, usually involving the steps of
obtaining information, recording, indexing, and cross indexing such
information, giving out and providing information to interested parties,
following up or making initial contact with both the user or the
provider of the information used in the procedure. 13. Responsible for
developing and expanding detailed and complicated word processing,
spreadsheet, and PowerPoint programs, in addition to in-house programs
and software. 14. May perform data entry or other computer work on
computerized data bases. 15. Effective verbal and writing skills and
phone etiquette. 16. Perform related work as required. ** OTHER
EXPERIENCE AND QUALIFICATIONS: Four (4) or more years of
clerical/secretarial/administrative assistant experience **
APPLICATION INSTRUCTIONS: Apply Online:
www.governmentjobs.com/careers/wausauwi/
