Description
A well-known credit union service organization is seeking an Administrative Assistant to join their team! This person will be handling general administrative and office tasks while managing customers' accounts. Additional duties include phone and email correspondence, providing support for Intra-departmental operations as assigned by management, receiving and responding to employee inquiries in person or via email, reviewing documents for action and logging in our systems for visibility and awareness. This person MUST have exceptional customer service skills and attention to detail!
Requirements - Experience in managing inbound and outbound calls is necessary.
Demonstrated customer service skills are required.
Strong data entry skills are expected.
Proficiency in email correspondence is necessary.
Familiarity with Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word is required.
Experience in scheduling appointments effectively is necessary.
Previous experience in a Credit Union or a similar financial institution is beneficial.
Detail-oriented attitude and the ability to maintain confidentiality are essential.
Strong organizational and multitasking abilities are required.
Excellent communication and interpersonal skills are necessary.
Detail-oriented and the ability to work independently are required.
Ability to handle stressful situations and maintain composure is necessary.
Familiarity with banking systems and procedures is beneficial. TalentMatch®
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