Service Material Planner

8773 Brocade Communication Systems LLC • Full-time • USA-Mendota Heights-Northland, United States of America • 2m ago

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Job Description:

Role Summary

The Material Planning role functions as a member of the Global Support organization, providing service hardware in alignment with contractual support agreements. Key areas of responsibility include Service Parts Planning, Partner Management and Order fulfillment. Candidates will work hand in hand with multiple Support and Engineering teams, Global Operations and Third Party Logistics/On-site partners. They will need to have strong communication skills and ability to quickly learn applicable systems and tools.

Main Duties include but not limited to:

Service Parts Planning:

NPI, LTB, Demand service spare planning for hardware support contracts
Planning tool administration
Inventory optimization throughout product life cycle"
Initial stock, replenishment, purge/recall order management
Repair pipeline planning

Partner Operations:

Full operational management for TPL, TPM, Planning partners
Performance management & location availability/setup
Crisis escalation point / situation management
Invoice and PO management
Import & Export escalations

Order Fulfillment:

Oversee all logistical details of HW dispatch for multiple business units
Order oversight, tracking, POD, follow up requests, etc.
Real-time escalation management ensuring SLA's are meet
Reverse Logistics / RL problem resolution

Skills

Strong working knowledge of CRM/ERP applications, Excel, Oracle, Incorta reporting, Service Parts Planning applications.
Ability to analyze information from multiple data sets and identify strategic as well as tactical actions to meet organizations goals and requirements.
Able to clearly communicate across multiple levels of the organizations including GS leadership, Sales and Partners.
Acts independently and with groups to determine methods and procedures that influence meeting team initiatives/objectives. Drives and provides insight into best-in-class work practices whenever possible.
Works under general direction toward short and long-range goals.
Other duties as assigned:

Experience : Bachelor's and/or 5+ years of related experience

Schedule: Monday through Friday 8am – 5pm, occasional weekend or overnight escalation as required

Additional Job Description:

Compensation and Benefits

The annual base salary range for this position is $59,000 - $87,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

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