Description We are looking for a detail-oriented Administrative Assistant to join our team in Syracuse, New York. In this role, you will support key administrative functions within a healthcare setting, ensuring smooth operations and excellent service delivery. This is a Contract-to-permanent position, offering an opportunity to grow within the organization.
Responsibilities:
Manage electronic health records (EHR) systems to maintain accurate and updated patient information.
Answer and direct inbound calls, providing exceptional customer service and addressing inquiries effectively.
Oversee patient check-in and intake processes to ensure a seamless experience for all visitors.
Handle insurance authorizations and claims administration with precision and efficiency.
Coordinate billing tasks, ensuring accurate and timely processing of patient accounts.
Utilize electronic scheduling tools to organize appointments and maintain clinic schedules.
Assist patients with insurance-related questions and verify coverage details.
Perform general office duties, including data entry and maintaining organized records.
Support the team with administrative tasks to ensure daily operations run smoothly. Requirements - Associate's degree or relevant college coursework, or an equivalent combination of education and experience.
A minimum of 2 years of administrative or office management experience, preferably in a healthcare setting.
Proficiency in using Allscripts and other EHR systems.
Strong computer skills, including familiarity with electronic schedulers and billing software.
Excellent communication skills, both verbal and written, with a customer-focused approach.
Ability to multitask and manage time effectively in a fast-paced environment.
Experience with insurance authorization, claims processing, and patient intake.
Attention to detail and the ability to maintain confidentiality with sensitive information. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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