This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4449446
Job Title: HVAC Dispatcher Full Time
Location: Little Rock, AR
Company: EcoPump HVAC
Pay: \$20/hour
Schedule: Full-Time, MondayFriday 8-5pm
Benefits: Health benefits available after 90-day probationary period,
paid holidays, professional development opportunities
Position Overview
Were seeking a skilled HVAC Dispatcher with excellent customer service
skills and a strong background in CRM systems and HVAC automation. The
ideal candidate will be highly organized, reliable, and capable of
multitasking in a fast-paced environment. This position plays a vital
role in managing daily operations, scheduling, and serving as the
communication hub between technicians, clients, vendors, and the HR
team.
Key Responsibilities
Dispatch HVAC technicians to residential and commercial job sites
Maintain technician schedules and daily work logs
Handle incoming service calls with professionalism and urgency
Coordinate with vendors for parts, equipment, and deliveries
Collaborate closely with the Human Resources team on scheduling,
onboarding, and compliance matters
Update and maintain customer records and work orders in the CRM
Ensure consistent, clear communication between field and office
Assist with government contracting documentation and compliance
(preferred)
Qualifications
Minimum 3 years experience in a dispatch or customer-facing role
Experience with CRM platforms and HVAC automation systems required
Strong interpersonal and customer service skills
Excellent verbal and written communication
Highly organized with great attention to detail
Ability to manage multiple tasks and prioritize effectively
Prior experience with government contracts is a plus
