Check-in and check-out patients as needed. Answer multi-line phones. Arranges / schedules referrals, procedures, tests or surgeries. Tracks and maintains referral work queues as needed. Assists with obtaining pre-certification and corresponds with insurance companies as needed. Performs all end-of-day functions required, including; batching, balancing, preparing deposits and closing the day, following established deadlines. Completes the daily cash log and ensures the scanning process is completed for Accounting. Monitors and assist in working assigned work queues in the EMR system. Communicates with patients in relation to accounts and payment problems.
Qualifications: High school, business degree, CMA or equivalent. Prefer two years' experience in the medical field. Good interpersonal skills. Good administrative, organizational, professional and computer skills. Interact well with staff, patients and the public.
