Senior Commercial Client Executive | Join Falcon Insurance Agency of Michigan – A Rapidly Growing, Industry-Leading Retail P&C Brokerage
About Falcon | Who We Are
Falcon Insurance Agency of Michigan is a nationally licensed, boutique retail commercial insurance brokerage headquartered in downtown Ann Arbor, MI.
Falcon's core competencies are centered around specialization within middle-market commercial P&C insurance, with a dominating internal focus on serving organizations active in the following industries & segments:
- real estate;
- contracting;
- hospitality;
- restaurants;
- professional services;
- ...and, non-profit organizations;
With an unwavering commitment to best-in-class diligence, service excellence, and proactive risk advisory, we have experienced rapid growth, expanding by $3.9M in new premiums in 2023 and >$4.45M in new premiums written during 2024- with similar growth expectations and inertia expected to persist well into and beyond 2025.
We are looking for an experienced, high-performing Commercial Insurance Account Manager to join our team in mid-Q2 2025.
The Role: Commercial Insurance Account Manager (Remote)
This is a full-time, remote role for an experienced commercial account executive- who will be responsible for:
✅ Managing and servicing a book of business ($400K–$600k in revenue), primarily consisting of middle-market income-producing real estate management/acquisition firms & construction services firm client accounts.
✅ Pre-renewal planning (~150 to 180 days out) – coordinating renewal marketing, strategy, and premium audits with producers and insureds.
✅ Mid-term servicing – processing endorsements, liaising with underwriters, and ensuring smooth day-to-day account operations.
✅ Client advocacy and retention – actively collaborating with producers to optimize renewals and ensure high client satisfaction.
✅ Claims assistance – providing light claims support (dedicated claims staff to be added within 12-18 months).
✅ Account marketing – qualifying new business submissions (loss runs, SOV builds, etc.), with the producer leading placement strategy.
✅ Endorsement and documentation oversight – directing ACORD EOI preparation and ensuring accuracy before distribution.
This role offers a unique opportunity for internal growth, with a strong likelihood of promotion to Client Services Department Leader within 12 to 36 months.
What We’re Looking For
📌3 to 5+ years of experience in Commercial Lines Account Management, Risk Advisory, or Insurance Sales(middle-market P&C experience preferred).
📌Expertise in commercial P&C insurance, especially in real estate, construction, and middle-market commercial sectors.
📌 Strong organizational and time management skills – efficiently managing high volumes.
📌 Excellent written and verbal communication – ability to engage with clients professionally and proactively.
📌 Ability to work independently in a remote setting while collaborating with a dynamic, fast-growing team.
Compensation & Benefits
💰 Base Salary: $54,000 - to - $74,000 (based on experience and familiarity with the key industry segments served by Falcon).
💰 Performance-Based Bonus: 1%to 5% of your assigned book's gross revenue ($3,500 – $25,000 estimated annual bonus range).
✅ 100% of Costs Covered towards Employer-Paid Health, Dental & Vision Insurance - Blue Cross Blue Shield of Michigan // Platinum PPO $0 Deductible Healthcare Employee Benefits Program provided and costs paid for by Falcon (eligible after 90 days of employment by Falcon).
✅ Unlimited PTO (after 90 days) + Sick Days (five sick days during the initial 90-day employment trial period).
✅ Fully Remote Role – work from anywhere with a company-provided laptop & office setup.
✅ Travel Opportunities (Optional, Not Required) – Option to attend two to six out-of-state networking/prospecting trips each year - all necessary travel expenses covered by Falcon.
Why Join Falcon?
🚀 Rapid Growth & Advancement – We are a scaling agency with ample opportunities for career progression.
🏆 Industry-Leading Client Service Standards – We are obsessed with providing best-in-class risk advisory & insurance solutions.
💡 Culture of Excellence & Innovation – We value expertise, independence, and high-performance team collaboration.
🌍 Remote Work Flexibility – We empower our team to work efficiently from anywhere.
How to Apply
🔹 Target Start Date: April or May 2025 (flexible, but preference for mid-Q2 2025).
🔹 Apply by sending your resume & cover letter to: manager@falconinsagency.com - or by applying via this LinkedIn job posting advertisement form.
