Position Summary:This position serves as the administrative assistant for the Conley Counseling and Wellness Services Office. The individual in this position would schedule student appointments, manage time-sensitive documentation, manage purchases/budgets, and ensure daily operational needs of the office. The schedule for this position is 8a.m.-4:30p.m. Monday through Friday. Our positions provide predictable salary progressions, and many offer permanency. Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement. SUNY Cortland prioritizes work-life balance and well-being in all forms. The university's state-of-the-art Student Life Center is free for employees to use, with membership options for families. SUNY Cortland's Child Care Center welcomes the children of employees and community members, as space allows. Alternate work schedules are available with a supervisor's approval. Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding. Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region's offeringsMajor Responsibilities:Administrative and Office SupportServe as the primary administrative support for the Counseling Center, including the Director of Counseling and Wellness Services, staff of 6 counselors and a psychiatric practitioner, and counseling interns.Greet students, parents, faculty, staff, and administrators in a highly confidential and high-traffic office, with a mature, calming and positive attitude that promotes Counseling and Wellness Services as a welcoming and safe environment.Answer all telephone, email, and in-person requests for assistance, information, and appointments.Ensure that a response to requests for assistance and/or information will occur within 24 hours or by the next business day. Schedule appointments at the time of request and in consultation with counselors as needed.Create and maintain confidential files on both the Titanium scheduling software and in hard copy for student clients when needed. Files include intake information for each student, personal data, case notes, and psychiatric evaluations/notes. Given the sensitive and confidential nature of our services, student information, including name, C#, email, emergency contact, address, and phone number, must be accurately gathered to ensure that the correct individuals are identified within our database.Assist counselors with Titanium data input as needed (e.g., when a request is made for appointment attendance to be modified by a counselor).Prepare correspondence and reports for Counseling and Wellness Services, including medical leaves of absence (MLOA), inter-campus memorandums, annual staff evaluations, and the annual report, as well as updating the Counseling Center brochure for distribution as needed.Work collaboratively with the OA1 for Wellness Services (AOD-Prevention Education and Health Promotion) to provide backup clerical support.Schedule psychiatric appointments or make referrals to a third-party virtual psychiatric platform. Copy/scan counseling notes for counselors and psychiatric notes for the Student Health Services office when requested and with appropriate releases, scan notes into the student electronic record, and prepare payment vouchers for prescriber or third-party platform once trained in the Red Dragon Depot System.Organize various tasks such as duplication, mailing, and distribution of office memos.Respond to requests for records in consultation with the Director or with the treating counselor.Budget and ProcurementMake purchases with procurement card, maintain budget, and track expenses.Monitor and replenish office inventory includin
