General Information
Job Title: Administrative Assistant
Contact: Human Resources, (907)228-9316
Date Posted: 04/18/2025
Location: Behavioral Health
Compensation and Hours
Minimum Salary: $22.51/Hour
Maximum Salary: $33.77/Hour
Type of Job: Full Time
Hours per Week: 40
Benefits: None
Anticipated Job Duration: Year Round
Apply Online
Job Description
Purpose
Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer's expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various @types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Job Summary
Incumbent will provide comprehensive organizational and administrative support to executive and management staff of the Behavioral Health Department. Program Assistant will perform duties related to assisting with program management, compliance, and service implementation. Duties performed will ensure the smooth coordination and completion of department projects and activities by assisting in researching and gathering necessary information, reporting, scheduling, identifying gaps or errors in data, gathering needed resources, tracking progress, compiling performance data, and other duties as assigned by management to support department functions. Overall, this position will be responsible for duties that will facilitate the successful functioning of departmental programs and special activities, including tasks necessary to support department staff in fulfilling key duties, to further the strategic direction of the department.
Individual will perform specialized administrative tasks of varying complexity to achieve goals and objectives in line with the department's strategic plan, quality and compliance plans, and program guidelines. Duties will be carried out with varying levels of independence within established guidelines and policies under the general supervision of the Behavioral Health Director.
Job Duties & Responsibilities
· Welcoming and providing information to visitors, vendors, and tribal members, either in person or by telephone;
· Reading, researching, preparing presentations, spreadsheets, and other documents using verbal and written input;
· Data entry as required for state, federal and department compliance.
· Monitoring staff credentialing and training
· Planning, scheduling, and coordinating key meetings, conferences, and teleconferences;
· Attending and participating in appropriate administrative and/or committee meetings;
· Coordinating preparation of documents for reporting and follow-up by administration;
· Assisting in ongoing implementation tracking and review of Behavioral Health Department strategic plans;
· Managing calendars and scheduling appointments for executive staff;
· Providing support and information to employees, stakeholders, and administration as needed;
Job Duties & Responsibilities Continued
· Following up on project completion milestones with executive staff;
· Facilitates necessary duties for department management by coordinating travel, purchasing, scheduling, and providing general support and assistance;
· Performing duties including covering front desk, entering appointments, and communicating with clients who present in person or on the phone seeking services;
· Communicating with key staff to identify needs, barriers, resources, and priorities;
· Coordinating tasks with key staff and tracking timelines and milestones;
· Tracking expenditures and monitoring budgets for over/under spending and recommending budget modifications as needed;
· Recording, defining, and reporting on performance metrics associated with specific operating functions across multiple funding sources;
· Maintaining and improving department files and record-keeping systems;
· Researching and purchasing resources and materials necessary to department functions;
· Correspondence with employees, stakeholders, administration, and others
· Developing and maintaining tools for performance management;
· Generating reports and tracking data for executive staff;
· Prepares and monitors indicators for quality and continuous improvement;
· Carries out initiatives for improvement of administrative services or department functions;
· Takes a systems approach to problem solving and process improvement, involving key staff and stakeholders.
· Other duties as assigned by direct supervisor.
Minimum Qualifications (Education & Experience)
· High School Diploma or equivalent
· 2 years of office experience or comparable progressively responsible tasks
· Proof of valid driver's license with a clean driving record
Preferred Qualifications (Education & Experience)
· Associates degree or higher
· 3 years experience, medical office preferred
· Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.
· Indian Preference applies to all Ketchikan Indian Community (KIC) positions consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.
Necessary Knowledge, Skills, and Abilities
· Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.
· Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
· Skills in operating personal computers using a variety of computer software.
· Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
· Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).
· Ability to learn and apply program/agency operating policies and procedures.
· Ability to manage multiple priorities and tasks concurrently and meet deadlines.
· Ability to work independently as well as with teams.
KIC Competencies
Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum .
Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.
Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.
Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing
Responsiveness and Accountability : Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
Working Conditions
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average.
The environment involves the usual risks and stress of an office environment within an ambulatory health care facility. The employee may be exposed to communicable diseases. Safety precautions for employees include blood drawing for screening of various diseases such as hepatitis, required immunizations, etc. are necessary.
Conditions of Hire
· May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC's company insurance.
· KIC complies with the Drug-Free Workplace Act of 1988, which states that employees shall not manufacture, distribute, dispense, possess, use, or be under the influence of drugs or alcohol and must pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
· KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the " covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.
This Job Description describes the essential duties and qualifications. It is not an exhaustive statement of all the job duties, responsibilities, or qualifications; management has the exclusive right to alter or add to this job description at any time without notice. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional duties as assigned
Required Job Qualifications
-
Can you pass a drug test?
-
Are you 18 or older?
02.(a). Education - Do you have a GED or High School diploma
-
Do you have a pending charge or past conviction for DWI/DUI?
-
Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance?
-
Has your driver's license, permit, or privilege ever been suspended or revoked?
Back to List Apply Online
