The Webstop Account Manager role involves a balance of customer service, sales and task management. Primarily an account manager, the staff person will also be expected to help with project management and sales assistance. This current role is to specifically help with the growth of our Ace Hardware business.
Job responsibilities include:
• Providing customer service to clients as they make requests regarding their digital marketing features
• Organizing tasks for developers and designers in project management system
• Providing online trainings and feature overview presentations
• Managing email communications
• Providing information regarding project requests during weekly project meetings
• Organizing billable tasks for invoicing department
• Managing marketing email campaigns
• Working a 9am-5pm EST schedule Monday thru Friday
Key characteristics for success:
• Organized
• Personable
• Attentive
• Strong communication skills
• Ability to manage multiple tasks and requests
• Ability to build rapport with clients
• Basic understanding of digital marketing and social media
• Ability to learn an online administrative system
What you get:
- Base salary
- 401k match in Florida and other states
- Dental insurance
- Life insurance
- AD&D
- STD
- LTD
- Vacation time
- Sick Pay & Personal Time-Off
- Flexible Working Conditions
- A quality office in the Boot Ranch area of Palm Harbor, FL
- Remote work option
About Webstop:
Webstop, located in Palm Harbor Florida, has been developing and maintaining retailer websites since 1996.
Webstop makes retailers more successful digitally. Our focus is providing the best digital circular and retail website platforms in the world. This enables our clients to gracefully transition from print-dominant advertising to a balanced advertising mix positioned for the future.
Webstop is privileged to work with a variety of extraordinary clients representing over 800 companies and 6,000 stores.
Webstop is a privately held corporation that is family owned and operated.
