This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13239561
Position Summary: Under the general supervision of the Shift
Supervisor; the Communications Officer I assists with the shift
operation of the Communications Center. This position is responsible for
knowing and observing all laws, state and national, and the operating
procedures which are directed toward fulfilling the responsibilities and
duties of this department. Maintains sharp lines of communication with
the public.
Knowledge of the functions of the departments operations and
organization are required for this position. The employee in this
position is responsible for the operation of radios, computers, 911 and
administrative phone lines, and will receive and dispatch messages, a
portion of which will be emergent in nature.
Examples of Work (Essential Functions):
Answers 911 and other emergency telephones;
Determines priority of callers request while using Computer Aided
Dispatch System, and coordinates appropriate resources;
Communicates with callers to gain clear and concise information, at
times when callers are under extremestress;
Determines nature of required assistance, location, and other
pertinent information; assigns units according to standard operating
procedures to ensure emergency assistance is providedquickly;
Performs radio dispatch for emergency personnel including Police,
Fire, Sheriff, Highway Patrol, Emergency Management, Emergency
Medical Service, Wildlife and Parks, and otheragencies;
Provides life-saving instructions to the public in
emergencysituations;
Monitors various alarm systems and emergency radiofrequencies,
Takes non-emergency telephone calls, providing information upon
request to personnel in thefield;
Processes requests for service in a responsible, timely and,
accurate manner on a continualbasis;
Makes inquiries, entries, modifications, and cancellations in the
National Crime Information Center (NCIC) and Kansas Law Enforcement
System; disseminate information according toprocedures;
Performs various other communications and record keeping functions
as needed, including answering other agencies or department
telephones afterhours;
Monitors weather conditions and warnings, and activates the weather
warning system according to procedures;
Keeps accurate records of all calls forservice;
Provides general community information tocallers;
Performs other duties as deemed necessary or as required.
Abilities, Knowledge, Skills:
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals;
Ability to apply commonsense understanding to carry out instructions
furnished in written, oral, or diagramform;
Ability to communicate clearly and effectively with multiple parties
under stressfulconditions;
Ability to compute rate, ratio, and percent and to draw and
interpret bargraphs;
Ability to deal with problems involving several concrete variables
in standardizedsituations;
Ability to quickly learn computer applications, read and
interpretmaps;
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and proceduremanuals;
Ability to reliably and predictably carry outduties;
Ability to think clearly and respond quickly, calmly, logically, and
accurately in emergencysituations;
Ability to @type 35 wpmrequired;
Ability to use radiocommunications;
Ability to work in a high stress, fast pacedenvironment;
Ability to write routine reports andcorrespondence;
Knowledge of Butler County geography, terrain, communities, roads
and political jurisdictions, and important buildings/landmarks.
