This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12682227 Department
College Chicago Center for Teaching
About the Department
Chicago Center for Teaching and Learning
Job Summary
Reporting to the Executive Director of the CCTL, the Program and
Operations Administrator provides program and operations support for the
Center. Collaborating with CCTL leadership, staff, and partners, the
Program Administrator helps to facilitate program and event planning and
implementation. This includes managing scheduling, publicity, and other
program logistics, including registration, participant tracking, and
feedback processes, coordinating with graduate student assistants,
partner staff, and other collaborators as needed. An essential point of
contact for CCTL constituents, the Program and Operations Administrator
supports CCTL communications, including the CCTL newsletter, website
updates, and email communication, in addition to cultivating excellent
working partnerships across the University. This role performs routine
assignments related to academic, research, clinical or administrative
programs.
A successful candidate will have refined communication, planning, and
organization skill sets. They will have an eye for detail and the
experience to identify and implement best practices that promote a
seamless, accessible, and flexible administrative workflow. Essential to
the role is responsiveness, initiative, exceptional analytical and
problem-solving skills, professionalism, diplomacy, and a dedication to
advancing teaching and learning at the University.
Responsibilities
In support of the Executive Director, manages and monitors the
CCTL\'s budget and ledger to ensure funds are appropriately
allocated and expended.
Oversees the review, approval, and reporting of all expenditures and
transactions by the CCTL and its staff.
Provides monthly financial reporting and budget projections in
accordance with university and divisional policies and procedures.
Assists and supports the Executive Director with researching,
writing, and presenting yearly budget proposal to the College.
Oversees the procurement of goods and services for the Center and
negotiates with internal and external vendors as needed.
Manages the day-to-day operations and administrative activities of
the Center.
Develops, analyzes, and implements operating strategies and
procedures designed to ensure the efficient and effective
functioning of the Center.
Creates and organizes CCTL policy and procedures documents, such as
onboarding/offboarding, CCTL overall policy and operations manual,
etc.
Oversees the management and maintenance of CCTL facilities,
software, and equipment.
Assists the Executive Director and Deputy Director in developing,
implementing, and monitoring a CCTL communication plan and strategy.
Fosters and maintains relationships with stakeholders, including
faculty, staff, administrators, as well as campus and external
partners.
Represents the Center and its mission at internal and external
meetings, conferences, and other events as needed.
Oversees the processes for recruitment, hiring, and onboarding of
new CCTL staff in coordination with HR.
Supervises and oversees support staff responsible for program and
event support, communication, and operations.
Coordinates the recruitment, hiring, training, and payments of
graduate and undergraduate student employees, including serving as
the time approver when appropriate.
Manages and implements administrative logistics of small and
large-scale programs and events.
Provides logistical and administrative support to ensure successful
implementation of programs and events.
Uses general understanding and experience to administer the delivery
of services to program participants and/or beneficiaries.
Plans and conducts quality assurance reviews and recommends changes
as appropriate.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related
field.
Work Experience:
Minimum requirements include knowledge and skills developed through
Certifications:
Preferred Qualifications
**E
ducation:**
Bachelor\'s degree or higher.
Experience:
Developing and managing budgets.
Recruiting, hiring, training, and supervising student workers.
Growing and expanding operational support for a center or academic
unit in an institution of higher education.
Strategic planning and development of annual reports.
Technical Skills or Knowledge:
Proficiency in Mac and Windows environments.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook,
Office365, Teams) and Zoom.
Familiarity with Qualtrics or other survey/form build
