This is a full-time, 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.
JOB OVERVIEW
:
The purpose of this position is to support emergency communications for the public safety/first responder users of St. Charles County. Provides 1st thru 2nd tier technical support, provisioning and operation of the county-wide P25 radio system, microwave radio system, LAN/WAN networks and mobile-data system. Cross trains in functional areas to prepare for assisting with more complex technical and engineering tasks. Under general supervision, performs routine operational tasks; such as install, configure, provision, test maintain and repair equipment within the radio network and site facilities systems. Interacts with contractors and customers, conducts systems training and consults with end-users.
RESPONSIBILITIES:
Monitor the performance of the Emergency Communications System (radio, microwave, network, facility and SCADA).
Conduct incident management such as responding, identifying, dispatching, coordinating, analyzing and correcting service calls for incident/problem resolution and try to prevent future re-occurrence.
Install, configure, provision, commission, test, maintain and repair communication equipment such as radio, subscriber and network systems and site facilities systems and services such as networking, electrical, HVAC, grounding, UPS, SCADA, civil and fuel.
Conduct trouble analysis (i.e. testing, fault isolation and repair functions, logs, alarms, operational measurements).
Perform installation, preventative maintenance and corrective action on all county and/or customer owned equipment in accordance with established schedules, standards, contracts, policies, procedures, directives, and guidelines.
Interpret schematics, diagrams, flowcharts, and documentation to ensure system(s) performance including identification, isolation, and documentation of RF interference.
Maintain physical, virtual systems security and video surveillance systems (i.e. facilities security, firewalls, implementation of security protocols, standards and practices).
Utilize a variety of digital/analog radio communications and network test equipment.
Perform audits and maintain central and remote radio site facilities (e.g. electrical, grounding, HVAC, UPS, and battery subsystems).
Conduct all work in a safe manner and ensure all work areas meet applicable standards.
