Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.
Job Title
Administrative Assistant
Exemption Status
Non-Exempt
Management Level
n/a
Direct Reports
n/a
Manager Title
Director, Customer Experience
Department
Member Customer Service
Requisition
24956
Pay & Benefits
Estimated hiring range $24.90 - $30.44 / hour, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits
Posting Notes
This is a fully remote position, but you must reside in one of the 9 listed states.
Job Summary
This position provides administrative support and facilitates efficient operations for the assigned department by performing a variety of clerical and administrative tasks.
Essential Responsibilities
The following are common responsibilities, which may vary by department:
Draft, produce, and complete a variety of correspondence, including documents and emails.
Enter, track, and report data using spreadsheet software; this may include simple charts or graphs.
Compile, organize, and submit expense reports and invoices for payment.
Answer calls and respond to inquiries, take messages, or route calls accordingly.
Welcome and respond to in-person visitor questions.
Retrieve information as requested from records, email, minutes, and other related documents; prepare written summaries of data when needed.
Respond to and resolve administrative inquiries and questions.
Coordinate and schedule meetings and appointments as needed.
Coordinate multi-stakeholder collaborative meetings including organizing speakers, material collation, space and catering needs, and travel arrangements for incoming staff as needed
Prepare agendas and schedules for meetings.
Create or update presentation materials as needed.
Record and distribute minutes and/or other materials for meetings.
Assist with travel arrangements.
Organize and maintain files to assure timely retrieval of information as requested.
Locate, assemble, edit and summarize material, information and data as requested.
Maintain office supplies and coordinate maintenance of office equipment.
Establish and maintain cooperative and productive working relationships with internal and external contacts.
Propose and implement process improvements.
Meet deadlines for completion of workload.
Maintain agreed upon work schedule.
Demonstrate cooperation and teamwork.
Provide cross-training on specific job responsibilities.
Meet identified business goals that contribute to departmental goals.
Organizational Responsibilities
Perform work in alignment with the organization's mission, vision and values.
Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
Strive to meet annual business goals in support of the organization's strategic goals.
Adhere to the organization's policies, procedures and other relevant compliance needs.
Perform other duties as needed.
Experience and/or Education
Required
Minimum 1 year experience in an administrative support role
Preferred
Experience working with clinics, healthcare, or health insurance helpful
Knowledge, Skills and Abilities Required
Knowledge
Basic understanding of clerical procedures and systems such as recordkeeping and filing
Skills and Abilities
Proficient in Microsoft Office Suite or related software; project management software may be helpful
Strong verbal and written communication skills, including business writing skills
Strong interpersonal and customer service skills
Strong grammar, spelling and proofreading skills
Excellent organizational and record keeping skills; strong attention to detail
Ability to effectively manage multiple responsibilities with changing priorities
Ability to use good judgment and take initiative
Ability to work independently and collaboratively
Ability to interact with a variety of internal and external customers
Ability to build and maintain effective working relationships
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day
Ability to lift, carry, push, pull and/or pinch small objects for at least 1-3 hours/day
Working Conditions
Work Environment(s): ? Indoor/Office ? Community ? Facilities/Security ? Outdoor Exposure
Member/Patient Facing: ? No ? Telephonic ? In Person
Hazards: May include, but not limited to, physical and ergonomic hazards.
Equipment: General office and computer equipment
Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.
Work Location: Office setting
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.
Veterans are strongly encouraged to apply.
We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.
Visa sponsorship is not available at this time.
