Billing Representative

Greater New York Mutual Insurance Company • Full-time • United States • $51k - $89.20k / year • 1m ago

Greater New York Mutual Insurance Company ("GNY") is an A+ rated, financially stable and growing property casualty insurance company with locations throughout the Northeast. We currently have an opening for a Billing Representative in our Finance department at our company headquarters.

The Billing Representative is responsible for monitoring and collecting of the policy premium receivables for assigned agency and direct bill accounts. Identifying delinquent receivables and take swift action to resolve them and submit referrals to pursue legal action to secure payment.

Collections; daily review of aged receivable trial balance to identify overdue premium balances and take action to resolve via calls and/or email correspondences to brokers, insureds and property managers; ensure collection efforts are documented.
On daily basis, issue notice of cancellation for:
- outstanding annual premiums or deposits aged 30 days from due date
- outstanding monthly or quarterly premium installments aged within 3 days of due date
- premium balance which the insured or broker was extended payment
- accommodation and fail to remit payment by agreed upon terms

Research and resolve daily customer inquiries/billing discrepancies, document resolution Including adjustments to billing, write-offs or payment accommodations approved by Management.
Daily cash application in premium receivable system.
Support month-end accounting close process by analyzing and verifying return premiums due insureds and commissions due brokers.
Establish and maintain good relationships with both internal underwriters and external brokers to ensure their support to resolve outstanding balances. Build a good rapport with our direct bill customers by providing excellent customer service when handling inquiries and discrepancies.

Education and Experience:

High School Diploma required. Associates degree preferred.
5 years billing/collections experience. Property & Casualty premium related receivables is preferred.
Experience with Microsoft Office 365, proficiency in Excel is essential (i.e., able to use it for billing analyses which can be presented to a broker or an insured).

Skills:

Motivated, detail oriented & able to multitask in a fast paced and dynamic work Environment.
Excellent time management, analytical, organizational and problem-solving skills
The ability to meet work deadlines, work discreetly with confidential information and manage multiple priorities is required.
Ability to interact and communicate, both verbal and written, with individuals across the organization and external customers.

The salary range for this role is $51,000-$89,200. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNYs total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.