Our Client, a Banking company, is looking for an Administrative Assistant II for their Toronto, ON/ Hybrid location. Responsibilities:
Provides dedicated administrative support to executives at the Client Vice President (VP) level and may also provide a broad range of administrative or general office support for the broader team as assigned. Work will involve a range of complexity and may include but is not limited to the following accountabilities:
CUSTOMER: Provide a high level of administrative support ensuring quality service and professionalism at every customer interaction Manage efficiently in a multi-tasked environment and ensure deadlines are met Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required supporting documentation (ie. reports, presentations, invoices, correspondence/communications, tables, charts, files, etc.) Schedule and organize meetings, including preparation and co-ordination by booking the facility, pre-mail, arranging required equipment, refreshments, etc., as required Maintain proficiency with software applications/programs and/or department specific systems as required (ie. MS Office, Word, PowerPoint, Excel, Lotus Notes, etc.) Efficiently manage and promptly respond to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area
SHAREHOLDER: Ensure the optimal level of customer service and professionalism is provided Provide accurate, organized and efficient administrative support; collect and track data, research information, sort and distribute mail, balance and process expense reports, schedule and organize meetings, manage calendars, create and maintain files, and perform other administrative assignments as required Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate Prioritize and manage own workflow to ensure quality and efficiency (ie. meet deadlines; be flexible in adjusting to changing work priorities) Use software programs and other tools or equipment with ease and efficiency, and provide documents/ information that effectively support the needs of the team Efficiently manage expectations/concerns through strong communication skills, both verbal and written Take initiative to identify and recommend improvements in own job function, research and/or investigate issues requiring resolution in order to execute on assigned tasks
Requirements:
Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills
Ability to work independently and manage one's time
Ability to keep information organized and confidential
Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint.
Admin activities, scheduling, expense management, booking meetings, entry into systems - (terminations/opening reqs, reference checks, offer letters) coordination of administrative tasks
HR experience is preferred
Exp with workday is preferred
High school diploma or post-secondary education
Education in HR is an asset
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
