Patient Care Assoc-Med/Surgery

NYC Health + Hospitals • Full-time • New York, New York State, United States • $49.73k / year • 2w ago

About NYC Health + Hospitals

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

7:30 A.M – 4:00 P.M

Job Description

Purpose:

Under the direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety clerical and health-related essential duties and responsibilities associated with patient care.

Specific Duties and Responsibilities:
The Patient Care Associate (PCA) is charged with and responsible for:

Ensures compliance with National Patient Safety Goals, e.g.: two patient identifications, HIPPA, infection control, communication, etc.
Check vital signs, weights and measures patients, obtains specimens and records finding on patient’s chart
Instruct patients on how to obtain specimens for laboratory testing
Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing
Operates electrocardiograph equipment to record electrical wave tracing of the electrical current of the heart muscle
Prepares collected specimens for pick-up by labeling
Administers emergency first aid, including basic life support procedures
Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears
Prepares patients for examinations and assist medical provider during examination by providing necessary supplies/equipment
Informs patients om proper preparation for various medical testing
Interviews patients to obtain routine personal and medical information and appropriate health history
Maintains, completes, processes and files patients’ charts, appropriate forms and documents
Reports observations of patient to clinical staff caring for patient to ensure professional assessment
Answers routine inquiries of patients in person or via telephone and makes appropriate referrals
Provides information to patients and their families regarding health care services and the achievement of healthy, safe living
Reinforces instructions given to patient/family by licensed professionals
Maintains inventory of the unit’s equipment stock and supplies
Works effectively as a team member in the delivery of care and assists in the orientation of new employees
Directs and escorts patients to other departments and/or health care settings, as needed
Actively participates in unit huddles
Exhibits courteous and effective communication with all members of the interdisciplinary team members, patients and families with respect to cultural diversity
Ensures that equipment needed for patient care, e.g.: glucometer, A1C, blood glucose monitor, B/P machine, urinalysis machine, urine pregnancy test machine, etc. are calibrated per protocol and with current prevention and maintenance sticker
Performs point of care testing (POC) and electrocardiographs, reporting abnormal results to licensed professional

Minimum Qualifications

Qualification Requirements:
1. High school diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization; and
2. Successful completion of training courses including the performance of phlebotomy and
electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and
3. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).
Special Note:
In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse’s Aide certification.

Department Preferences

Ability to read, write and understand basic English.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs