Are you detail-oriented, organized, and thrive in a structured environment? Look no further - our cutting-edge healthcare specialty practice in midtown Manhattan is seeking a dynamic individual to join us in a career-track position that offers a blend of administrative support, customer service, and soft sales techniques.
Key Responsibilities:
- Provide outstanding customer service by assisting clients with inquiries, resolving issues, and ensuring their needs are promptly met.
- Educate clients about our range of services, guiding them to solutions that best suit their preferences.
- Utilize soft sales techniques to promote relevant services and upgrades, enhancing the client experience.
Qualifications:
- Good to excellent critical thinking skills.
- A bachelor's degree is highly preferred.
- Excellent computer skills, particularly in typing.
- Keen attention to detail.
- Proactive attitude with a focus on creating positive experiences for others.
- Prior administrative experience required; healthcare experience not necessary as extensive training will be provided.
- Excellent communication skills, both verbal and written, with a knack for building rapport and trust with clients.
- Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
- Sales skills are essential for success in this role, but we emphasize a consultative approach over aggressive tactics.
- Empathy, patience, and a customer-centric mindset are crucial for understanding and addressing client needs.
- Proficiency in basic computer applications and the willingness to learn new systems as needed.
