Office Assistant - Referrals & Client Intake
We are seeking a detail-oriented and reliable Office Assistant to support our
administrative team. This role will focus on responding to new client
referrals, verifying insurance benefits, and setting up clients in our
Electronic Health Record (EHR) system. The ideal candidate is organized,
professional, and comfortable handling sensitive information with
confidentiali
Key Responsibilities:
Respond promptly to incoming client referrals via phone, email, and online
platforms
Verify insurance eligibility and benefits for potential clients
Enter client information accurately into the EHR system
Communicate clearly and compassionately with clients during the intake process
Collaborate with clinicians and the administrative team to ensure a smooth
onboarding experience
Qualifications:
Prior administrative or office experience, preferably in a healthcare or
mental health setting
Strong communication and organizational skills
Familiarity with EHR systems and insurance verification is a plus
Ability to manage multiple tasks and maintain attention to detail
