Under the supervision of the Director of Operations, the Administrative
Assistant performs a variety of administrative, secretarial and clerical
duties in the Home Health Services? administrative office. Duties &
Responsibilities: Perform data-entry for new referrals. Assist with
prior authorizations. Assist with scheduling clinician visits Assist
with tracking and updating Face-to-Face encounter forms in EMR. Retrieve
and collect patient lab results and hospital discharge summary. Answer
the telephone, screen calls, take messages and answer routine questions.
Screen calls for the Home Care Director, take phone messages, and page
staff and/or relay messages directed to individual RN?s. Translate and
perform general clerical tasks such as daily sorting, combining and
filing of paperwork into patient?s charts. Copy and fax assignments and
distribute tasks as directed, while taking notice of given deadlines.
Create, update, and maintain multiple spreadsheets. Provide support to
collect, enroll and bill data. Verify MassHealth, Medicare and private
insurance on a bi-weekly basis, and new patients daily. Send, copy,
track and file orders sent to providers. Track and enter orders into
electronic record orders that have been signed and returned. Run
Certification/Recertification Report for patients requiring new orders.
Create Orders Alert Report and distribute to clinicians. Assist with
hard to find ICD-10 Codes. Organize and maintain Patient Education
material. Organize and maintain client records. ?Pre-register? all
referred clients and prepare chart for initial visit. Coordinate client
transportation as needed. Create a variety of material (such as Reports,
Memoranda, Correspondence, Notices and Bulletins) for supervisor or
another designated manager Reproduce materials. Handle other duties as
assigned by the Operations Director as requested. Minimum Basic
Knowledge: High School Diploma required, Associates degree preferred.
